How to submit an application for debt collection to bailiffs through government services

Requirements when registering with bailiffs

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On the territory of Russia there are uniform requirements for all citizens who have made an appointment with officials of the FSSP authorities:

You can sign up for any date, but only for the next 30 days.
Pre-registration is only valid for open office hours.
You can make an appointment taking into account that only one question will be considered by the bailiff at one time.
When registering, it is important to accurately indicate personal data and contact information, and it is equally important to carefully check the submitted information.
Pre-registration online is only possible if all required fields in the application form are filled out.
When choosing a date and time for a visit, it is important to take into account that they may be busy, then the system offers free appointment slots.
After the pre-registration has been successfully completed, the system issues a list of mandatory documents that the citizen will have to have with him during the appointment.
After the pre-registration has been successfully completed, the system will generate a confirmation coupon. It will contain all the data: name of the visitor, date and time of reception. A copy of such a coupon is sent to the specified email address.
Once the registration has been completed, only the person indicated in the application form can come to the appointment. The right to receive a bailiff is not transferred to unauthorized persons.
When coming to the appointment at the specified time and date, you need to have the coupon with you, as well as the designated package of documents.
If a citizen is more than 5 minutes late for an appointment or does not show up at all, then he will have to wait in the general queue for the opportunity to submit his documents for processing.

Documents can now be submitted to bailiffs through the State Services portal

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An appointment is booked only if all required fields are filled in, the date and time of the appointment are selected, and the “Make an Appointment” button is clicked. The pre-registration service operates online.

Step 4. Then you will need to provide personal information, namely full name, date of birth, gender, SNILS number and contact phone number.

Bailiffs' reception hours

If you are absent when your turn approaches, you will be offered to submit documents and go to an appointment in the order of the general queue, or re-register for another day. Working hours of the Moscow Federal Bailiff Service and reception hours for citizens. Working hours and reception hours of the bailiff department of the Moscow department of the Federal Bailiff Service:

The Moscow department of the FSSP operates a call center at 8 800 250 39 32, where you can ask questions to the operators. Lefortovo, Kuzminsky and Lublinsky departments of bailiffs have moved to Krutitsky Val Street, building 18. If you refer to Article 12 of the Federal Law on Bailiffs, then you can understand what rights and powers are vested in the FSSP service employees.

If it is not possible to choose a time on “State Services”

One of the problems that can happen when applying through the portal is the lack of unoccupied time on the required day. Perhaps the designated unit has not yet opened an admissions schedule. The way out of the situation is to call the department itself and find out when the reception will begin.

If this is due to the lack of free places, then it is recommended to stay at another facility or wait until unclaimed dates are displayed. They also do this when a specific department employee is needed, but he is not available at the moment.

Reference! Sometimes making an appointment with bailiffs through Gosuslugi is impossible due to technical glitches. The support service will help you resolve the issue.

Online registration

Using an electronic appointment, a citizen can choose a convenient time to visit a specialist. In addition, you can choose the department that would be most convenient for you to come to.

Another advantage of using the State Services portal is that you can sign up around the clock, since there are no interruptions in the operation of the site. In order to make an appointment with a bailiff through State Services, you will have to fill out an application. This facilitates the provision of services in the shortest possible time.

In order to make an appointment with bailiffs through the website, you must follow the step-by-step instructions:

Registration with State Services is required to receive this service. Therefore, the service is available only to persons who have a personal account. First of all, you should log into the portal using your personal login and password. In the mobile application, to confirm your login, you need to wait for an SMS message with a digital code.
On the main page of the portal there is a tab called “Services”. If you open it, you can immediately find the line “Authorities”. It contains the FSSP section. After completing these steps, on the FSPP page you need to find the item “Territorial bodies and subordinate organizations”. After this, all that remains is to select your territorial division.
Next, the citizen must choose the reason for the appeal. You also need to check the “Personal appeal to the FSSP” box.
Then a small form is displayed that must be filled out. It has separate fields for full name, date of birth, gender, SNILS, phone number and place of residence. Only after correct and complete indication of all the listed data will the user see a map with FSSP branches, from which he will need to select the one convenient for visiting. The next stage is choosing the time of visit from the options that the system offers.

After this, all you have to do is remember the time and date and show up for your appointment on time. There will be a notification in your personal account reminding you that there is an appointment with a bailiff at a certain time and date. As a rule, problems with recording do not arise; citizens are never denied such a service. The only exception may occur if some error is found in the application form. Such applications are rejected after verification.

Sometimes there are difficulties with the map of divisions, but the reason for this is a failure in the system. Here you just need to wait a while and try to sign up again.

Why is it better to write to the FSSP through State Services?

Using the government services website, you can make an appointment at a time convenient for you.

The Gosuslugi portal presents many questions for which you can contact the Federal Bailiff Service online. It is worth considering that not all services are provided in electronic format; some of them will require a personal application. When receiving online services, all necessary documentation is sent to the applicant’s email. Since the portal operates 24 hours a day, you can fill out an application at any time. In addition, you can file a police report or pay a fine.

When applying in person, the portal provides the opportunity to make an online appointment, where the citizen independently chooses the most convenient time and date, as well as the address of the authorized body. This allows you to receive the desired services several times faster than using the traditional method. However, sometimes it is necessary to have a verified account.

Advantages of using the Internet

Any citizens who have been registered and identified on this resource can apply through the online portal. This is quite enough, while the website of the federal service requires its own digital signature. And since few people now have an electronic visa, it is more convenient to use the services of a single state Internet portal.

Reference! The state’s own website on the Internet allows users not only to get what they want quickly and without queues, but also to be in touch with bailiffs (if it concerns proceedings).

On your account, you can view all previously sent applications and responses to them. There is also a service for issuing information about existing debts. You don't even need registration for this. You need to open the federal bailiffs portal and go to the “Bank of Enforcement Proceedings” section.

The system will first require certain information:

the region where the applicant is registered;
FULL NAME;
date of birth.

Not only a database of all existing debts is displayed here. It is also possible to immediately pay for everything through different payment systems.

It is possible to have an understanding of debts using a mobile application. Why do you download the official version of the FSSP utility to your gadget? You can subscribe to SMS notifications that remind the debtor about the debt and a specific amount.

Along with this, there is a resource on the Internet platform of the FSSP of Russia, with the help of which it is not difficult to determine where the judicial proceedings are currently located. You just need to enter your registration address.

Other recording methods

Not every citizen has registration and a personal account on the State Services portal, so the first registration method may not be available. Fortunately, there are alternative ways that will allow you to make an appointment with FSSP specialists.

You can make a personal visit to the FSSP unit at your place of residence. This is a regular live queue. You need to come during office hours and stand there.

Registration is also available through the official website of the FSSP. To do this, you need to go to this site through any browser and click on the “Authorization by Unified Identification of Authentication” field. After this, you need to go through a simple authorization procedure. After these actions, the user is taken to a page where an appointment with officials of this body is located. Then a form is displayed where you need to enter the following data:

region;
whether appeals to bailiffs have been made before;
subdivision;
the reason for petition;
Employee's full name.

Personal information will require full name, date of birth, SNILS number, current contact phone number, email and registration address. There is also one more line in the form that also needs to be filled out - the number of the enforcement proceeding (if it already exists). Then you need to check the box next to “Make an appointment” and select the date and time of your visit.

Important! If the registration is successful, a coupon will be sent by email. You need to print it out and have it with you when you visit the bailiff.

How to submit an application to the bailiff service through the public service website

» » In this article, lawyer Alexey Knyazev answers the popular question: “?”.

making a court decision on a similar complaint.

Citizens of the Russian Federation are not required to additionally bear material costs in the event of a violation of their rights due to the inaction of bailiffs, and therefore, Article 333.36 of the Tax Code of the Russian Federation, complainants are exempt from paying state fees when considering such cases by courts of all jurisdictions.

Just like lawsuit proceedings, a complaint about red tape in a case, as well as unlawful actions of a bailiff, has its own period of consideration. In particular:

By virtue of Article 126 of Federal Law No. 229, the senior or chief bailiff is given 10 days to study the complaint and make a decision, which is announced to the applicant in the form of a newly issued resolution and sent over the next three days.

In order to create a personal account on the service’s website, a citizen must have a personal digital signature or be registered on the government services portal.

But a complaint about employee misconduct or similar violations must be accepted by an authorized person and considered within 30 days from the date of registration. The result is sent to the applicant to his specified email or postal address. Reasons for refusal According to Art. On a new line, in the middle, write “Application” and indicate its subject, for example: “Application for activation of enforcement proceedings.”

3 In the body of the message, state the essence of the problem.

Be sure to indicate according to which regulations what was written was valid when you received this document. Collectors, debtors, as well as their legal representatives will be able to send to the FSSP: statements, petitions, explanations, challenges and complaints in the form of an electronic document signed with an electronic signature. It will be possible to send appeals to the FSSP through FSIS personal accounts

“Unified portal of state and municipal services (functions)”

on the website www.gosuslugi.ru.

Reasons and features of appeals to bailiffs

The main purpose of the FSSP is to work on writs of execution, that is, to execute court decisions. Thus, every citizen who has a court order, writ of execution or other similar document in his hands has the right to contact the bailiffs within 3 years from the date of issue of this document.

As soon as the document reaches the bailiffs, their main task is to initiate enforcement proceedings within 3 days. Bailiffs, at their discretion, can apply measures to debtors such as restrictions on transactions with property, seizure or seizure of property, obstacles when traveling abroad and deprivation of other social rights. But, of course, first of all, the debtor is invited to voluntarily fulfill his obligations. A certain period of time is given for this, after which the bailiffs begin work.

A dedicated specialist works on each enforcement proceeding. He decides what measures to apply to the debtor and what collection work to carry out. Therefore, every citizen has the right to know the full name of the specialist who is assigned to his enforcement proceedings. This information can be found on the official website of the FSSP or by phone number.

How to write a statement to bailiffs about debt collection?

Winning in court is only half the battle in debt collection. What needs to be done to get money from the debtor, Andrei Tishkovsky explains.

For alimony, the Claimant has the right to apply, after receiving a court order or decision to collect alimony, directly to the bailiff service.

If everything is in order, then the bailiff initiates enforcement proceedings, and sends copies of the resolution to initiate enforcement proceedings to you and the debtor. The resolution sets a deadline for the debtor's voluntary compliance with the requirements of the writ of execution.

However, the same unscrupulous dads intentionally hide their main place of work, which the bailiffs are in no hurry to establish through the same mailing of requests, as a result of which mothers are already involved in this process.

If there is not enough money in the account, the bank will deduct the amount available in your accounts and future earnings until the debt is repaid. The document can come directly from the claimant, bypassing the FSSP, in accordance with 229-FZ. The numbers of such documents are of the form x-xxx/xx.

A writ of execution is especially useful in cases where the losing party, despite the court's decision, refuses to pay. If such a violation occurs, the sheet is transferred to the organization designed to monitor the execution of court decisions - the bailiff service. Our article will tell you how to contact it correctly and write a statement of collection according to the sheet.

The application for the performer must be submitted within 10 days. The starting point is the date of receipt of information about violated rights. After this time has expired, the complaint will not be accepted.

Moscow bailiffs

The law provides for certain restrictions:

the bailiff cannot pay a visit earlier than 6 am and later than 10 pm, and also appear on weekends (exceptions to this rule are provided for in the law);
threaten life or health;
visit the debtor’s home when he regularly complies with court orders;
visit the debtor when he is granted an installment plan by a court verdict.

If a person who has a debt is put on the wanted list, then enforcement proceedings against him may be suspended. What time can the bailiffs arrive? The process is formalized by an act of seizure, in which the bailiff, witnesses and the debtor himself sign. If any of those present refuses to sign, a note is made about this.

At the same time, the legal force of the document is preserved. In this case, in order to obtain the information you are interested in, you need to go to a personal appointment with the bailiff during the office hours or seek help from a specialist. Departments of the Bailiff Service in Moscow Altufyevsky OSP UFSSP of Russia in MoscowBabushkinsky OSPBasmanny ROSPGagarinsky OSPGolovinsky OSPDanilovsky OSPDmitrovsky OSPDorogomilovsky OSPZamoskvoretsky ROSPZyuzinsky OSPIzmailovsky ROSPKoptevsky OSPKuzminsky OSPKuntsevsky OSPLefortov skiy OSPLlyublinsky OSPMeshchansky ROSPMitinsky OSPOStankinsky OSPOSP for Zelenogradsky AOOSP for Novomoskovsk AOOSP for Troitsky AOPerovsky ROSPPreobrazhensky ROSPPreobrazhensky ROSPSavelovsky OSPS Solntsevsky OSPTagansky ROSPTverskoy ROSPTTroparevo-Nikulinsky OSPKhamovnichesky ROSPTsaritsynsky OSP Cheremushkinsky OSP Chertanovsky OSP Shchukinsky OSP Opening hours: from 10:00 to 20:00 125009, Moscow, st.

○ Regulation of the activities of the BSC.

Bailiffs are government employees who carry out debt collection activities. Their activities are fully regulated at the legislative level. The work procedure of bailiffs, as well as all the features of enforcement proceedings, are specified in the Federal Law “On Bailiffs” dated July 21, 1997 No. 118-FZ.

In their activities, bailiffs are guided by the Constitution of the Russian Federation, this Federal Law, the Federal Law “On Enforcement Proceedings” and other federal laws, as well as other regulatory legal acts adopted in accordance with them. (Article 2 No. 118-FZ).

In addition to the Constitution and this law, bailiffs in the process of collecting debts are guided by a number of legislative acts:

Civil Code of the Russian Federation.
Code of Civil Procedure of the Russian Federation.
Code of Administrative Offenses of the Russian Federation.
Federal Law No. 229 “On Enforcement Proceedings”.
Federal Law No. 135 “On Valuation Activities”.
Regulations on the Federal Bailiff Service.
Regulatory acts of the Ministry of Justice of the Russian Federation.

Procedure for filing a writ of execution

To initiate production, you need to perform a number of actions:

Prepare an application requesting the opening of production.
Submit a writ of execution and an application to the bailiff service.
Receive a decision from the bailiffs on opening proceedings or refusing the case.

Many people are interested in where to submit documents. They can be sent to the district or regional federal bailiff service; the response should come no later than 7 days from the date of acceptance of the case.

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Powers of bailiffs

Not in every situation a citizen has a writ of execution or a court decision in his hands, but still there is a need to visit the bailiff. It is important to understand that the FSSP is an executive body and to know what is included in its powers. The main powers of bailiffs include:

Monitoring the maintenance of order in the work of courts within the framework of current legislation.
Work on enforcement proceedings and the application of compulsory measures to collect debts against debtors.
Work on the seizure of property, control over this process, as well as assessment of the confiscated property.
Determination of the measures that will be used to collect debts, as well as their provision.
Storage and sale of confiscated property.
Work on establishing bankruptcy of enterprises and in certain types of legal disputes.

Complaint against the bailiff through State Services

In addition to making an appointment with the FSSP, every citizen has the right to file a complaint against the bailiff. This is recommended to be done only in cases where the bailiff has either exceeded his powers or is inactive in enforcement proceedings.

The complaint is submitted to a higher authority, whose duties include coordinating the actions of the bailiff. Such bodies include:

management of the FSSP of the Russian Federation;
the court to which the bailiff is attached;
Administration of the President of the Russian Federation;
prosecutor's office

Important! You must have time to file a complaint within 10 days from the moment the fact of a violation of a citizen’s rights was established. Otherwise, the complaint will be rejected.

In order for the deadline for filing a complaint to be extended, there must be compelling arguments (for example, the citizen’s illness). After submission, the application is processed within 3 days - this is the maximum allowable period. Based on the results of the investigation, the body that conducted the inspection of the bailiff’s work must send the citizen its decision in paper form.

In order for a complaint to be verified, it must be written clearly and clearly. In it, the citizen is obliged to indicate the essence of the issue and the reason for the complaint, contact details of the bailiff and the applicant himself. It is important to ensure that there are no grammatical errors or corrections in the text. Obscene and incorrect expressions, ambiguous phrases and hints are not allowed. At the end of the complaint form, the citizen can indicate in what form he wants to receive a response - in a regular letter or in an email.

To ensure that higher authorities do not refuse to verify or reject a citizen’s complaint, it is important to understand in what cases such a document is allowed to be submitted:

Lack of work to execute a court decision.
Failure to provide information about how enforcement proceedings are proceeding.
Seizure of property on which no penalties have been imposed.
Illegal actions of the prescription service.
An inventory of the debtor's property, bypassing existing rules or in its absence.

Complaints are considered within the time limits established by law. This is the standard time for any appeal, claim or complaint - 30 days. In complex and controversial cases, this period may be extended.

If a higher authority satisfies the citizen’s claim or complaint, the bailiff will incur administrative or criminal punishment. This depends on the severity of the official's offense. In some cases, the applicant even has the right to expect compensation for moral damages and costs that accompanied the judicial proceedings.

The procedure for submitting documents electronically to bailiffs has been approved

Sample application to the court: Consideration The result of consideration of a complaint filed in the order of subordination is:

complete or partial cancellation of the contested decision;
cancellation of the act and the obligation of the official who issued it to accept a new one;
cancellation and issuance of a new resolution;
recognition of the complained act (inaction) as unlawful, its termination and elimination of consequences;
calling the offender to disciplinary action.

If the court or prosecutor's office satisfies the complaint, the bailiff is called upon to face administrative or other liability adequate to the offense committed. The applicant also has the right to expect reimbursement of expenses incurred as a result of the contested act, or compensation for moral damage.